Privacy Policy
Last updated: February 2026
Introduction
Joinery Haus Canberra ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways:
Personal Data
When you contact us through our website, we may collect personally identifiable information, such as:
- Name
- Email address
- Phone number
- Message content
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Pages visited and time spent
- Referring website
Use of Your Information
We may use information collected about you to:
- Respond to your enquiries and provide customer service
- Send you information about our services
- Improve our website and services
- Analyse website usage and trends
- Comply with legal obligations
Disclosure of Your Information
We may share information we have collected about you in certain situations:
- Service Providers: We may share your information with third parties that perform services for us, such as email delivery and website hosting.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Services
Our website may use third-party services such as Google Analytics and Google Tag Manager to analyse website traffic and usage patterns. These services may collect information about your use of our website.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
Your Rights
Under Australian Privacy Principles, you have the right to:
- Access your personal information
- Correct inaccurate personal information
- Request deletion of your personal information
- Object to processing of your personal information
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Joinery Haus Canberra
5/9 Collie St, Fyshwick ACT 2609
Email: info@jhcbr.com.au
Phone: (02) 6280 0965
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.